• AtomicPurple@kbin.social
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    11 months ago

    I work in IT. Average people tend to fall into one of two categories when presented with big scary warning messages.

    Category 1: They freak out and immediately ask for help, and tend to be very skeptical of anything you tell them to do until the message goes away.
    Category 2: They ignore the message and YOLO it like Linus did, then call for help hours or days later when something inevitably breaks.
    It’s rare for either group of people to read an comprehend the message in it’s entirety.

    • 7heo@lemmy.mlM
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      11 months ago

      To be fair to the newcomers, most tech literature (messages, UI text, manpages, etc) is written by people who already know, for people who already know. It is meant as a reference for developers, not as an accessible documentation. So, for newcomers, the documentation, and accessible communication, is severely lacking at best, and non-existent at worst.

      • AtomicPurple@kbin.social
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        11 months ago

        I some cases sure, but a lot of the time it’s simple stuff like “Save changes before quitting?” or “You need to restart to apply updates. Restart now?” and they still can’t figure it out.