Agreed on all of that. As I understand it, periods of better worker markets make for less of that nonsense people are willing endure. I’ve seen a recent trend of corporations turning up the BS because the job market has been tightening up and people are less willing to take risks.
They have a predatory business model. “Hey we’re cheaper than the competition”. Once you’re soaking in it and need features, they have options but it’ll cost you. I reckon they have slick sales people who know how to pander to the egos of middle management as well. You know … The people who don’t actually have to use the tool but sure like to feel like they somehow matter.