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Joined 1 year ago
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Cake day: June 26th, 2023

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  • It probably also helps the report rise to the level of “exceptional” if the reporter understands anything about the backend. If you don’t know what your even looking at its hard to explain tech specifics in detail about it.

    I am not tech savvy and I had to report a bug at work for a website/program I have to use. My report was basically “X isn’t working [picture of x not working]”. Microsoft started asking me about my license number and something called RLS…I don’t know any of that. I don’t even know where to find that. I can barely Google that. I took 7 page clicks and 10 minutes just to submit the bug in the first place… My bug reports are shit because I dont know what Im looking at, an IT person probably would have included most of the info they were asking for in the original report.