Between the antics, it was too real
Between the antics, it was too real
“please call so and so, they’re having issues with their browser”
Call the user, they are out for the day. Leave message to call back
Either never hear back or the issue was not browser related
Either way, tell the original ticket creator to have the person having the issue call us if they want prompt service
That’s how one becomes IT
We have a running leader board for uptime. Servers don’t count. That said, I’ve seen some people who think they actually are turning it off but the machine just enters sleep mode. I only trust
shutdown /r /t 0
Honestly, get the flux and a hot air station instead, imo. Then again, I prefer being able to have control over where the heat is going instead of reflowing everything at once
Might as well add some picos to scratch that itch. And the rabbit hole that micro controllers bring… next thing you know, your work desk is also a solder station, a hot air station, PCB design, circuit design, and you’ve got two extra diy printers in various state of being built/rebuilt
I don’t have a problem, you have a problem
Sometimes it’s less about the person that you’re targeting and more about what that access gives you.
Low level accountant? Office worker with an excel file full of passwords or has correspondence with your actual target at a different company that you can pose as to gain access into?
They’re just a step in the process.
I’m remote so either I trust the user or push commands. I know which I prefer