Contexto
I think it’s due to the stereotypes and the bad experiences, I’ve had pretty bad experiences with indians in gaming (racist, annoying, begging) and work (incompetent, corrupt, etc), but I’ve also seen that from other people with different backgrounds, more importantly though is that I’ve also seen some amazing tutorials in YouTube from Indian peeps and I’ve also found some great repos from Indian devs as well.
Maybe if we flooded them with such tickets, they would finally see that it might be worth considering?
I’ve worked in customer support and most of the time these type of tickets just get a copy pasted response basically saying thanks for your feedback, kindly go fuck yourself.
If you want something that could be reviewed I’d suggest contacting their legal department or even their HR department. The other option is to look for individual employees emails and socials and just message them.
I recommend not doing any of these things though, because it can be quite annoying to deal with these types of requests, as you will likely not be the first person to suggest this.
What about your bob?
I know of a certain big company that has a bug report UI in one of their main products that literally goes nowhere, it used to go to a table in the db, then they removed the table since it was not really used and they wanted to get more storage, so someone quick fixed the bug report to go to a Google sheet
Nobody really checks that sheet and it is not automated or used for anything at all, the person that created that sheet was also deprovisioned some time ago.
Also since many things have changed the only thing that is pulled to the sheet is the first field to specify the category of the bug, all the descriptions, files, photos, logs and more granular items are just not going anywhere.
When this was reported the only reply from management was “QA will check it later” this was 2 years ago so…yeah
Just did around 150 contributions, looks fun so I might complete more quests tomorrow
Most of the time it’s the echo chamber needs that we all have, we want to see opinions that match our own at the top, and opinions that don’t match, at the bottom.
The issue is that social media is very aggressive on the trends. It’s easier for people to formulate a judgement (when the opinion is somewhat ambiguous, or not very strong) when someone else has done the actual judgement for you and upvoted/downvoted.
If votes where not shown at all, the comments would have wildly distinct amounts of support. It’s a pretty fun subject to study to be fair since it affects all of us very strongly so they are not just fake internet points in that sense. People’s days are sometimes dictated by the amount of validation or hate they get from strangers, we’ve been seeing this since Facebook and it will continue getting more relevant as we move more of our daily lives and activities to the digital world.