Erm I might be showing my inexperience here.

Is there no equivalent to man LOAD in the commodore world? Or even just help?

That’s the ticket, IMO. I start off assuming they know, then pause to ask “are you familiar with x concept?”

If they say yes and they really mean no, there’s really not a lot I can do. But it seems to make people feel at ease when talking to me - I don’t get called out for over explaining or infantalizing people this way.

I’m not sure what I’ve done differently, but my under screen reader on my 6 pro is more reliable than the back reader on my pixel 3.

Obviously my one data point doesn’t negate the vast swathes of people who do have issues, but for me I may not even elect to use face unlock. Seems unnecessarily insecure.